Frequently Asked Questions

Q.  What are your hours?
A. Monday – Friday 10:00 am to 6:00 pm. Saturday 10:00 am to 3:00 pm. Closed Sunday.

Q.  Do I have to make an appointment?
A.  No. Although, we recommend it if you plan on trying on dresses. At times the fitting rooms are taken and we would hate for you to not be able to try on when you come in. With booking an appointment you reserve a fitting room. 

Q.  How much are your wedding dresses?
A. Prices vary between $99-$1800

Q.  Do you have dresses under $500?
A.  Yes, we do, however they are mostly retired styles that are for sale off the rack and sold as is. 

Q.  Why aren’t there any prices on your website?
A.  Many factors determine the exact price for a gown: your size, fabric, special changes or alterations, shipping, handling, etc. 

Q.  Do you have specials or discounts if I buy my wedding dress at your store?
A.  Yes, we offer discounts to Our Brides.  Typically, all accessories and bridesmaid dresses are immediately
discounted for Our Brides.  

Q.  How long does it take to get a wedding gown?
A. We recommend to allow yourself six months to accomplish shipping and alterations.

Q.  When should I order my wedding dress?
A.   As soon as you fall in love with it!  Plan to purchase within 9-12 months of your wedding date.  You will get the best selection and the best pricing if you begin early.  We recommend purchasing your bridal gown early because styles come and go very quickly.

Q.  How much do I have to put down?  Do you offer Payment Plans?
A.  20% down is required to begin the payment plan. A payment must be paid every 30 days to keep the account active. After 90 days of no payment the account is void and no refund will be issued. After 50% of the dress has been paid we can begin the ordering process. 

Q.  I am getting married in less than four months.  Do you have anything for me?
A.  Yes, we will sell our bridal gowns off the floor if we cannot “special order” in time. We also have bridal gowns that are available for One Week Delivery.  However, every minute counts so, let’s get started right away!  Request an Appointment online 

Q.  Can we take pictures?
A. Absolutely! We encourage it.

Q.  What is a Trunk Show? (also known as Designer Days)
A.  A trunk show (or Designer Days) is a special in-store event, lasting one to three days, where you can view and buy from a designer’s latest collection.  If you find the dress of your dreams at a trunk show, be prepared to make a decision that day, since the special offers expire once the trunk show is over.

Q.  Do you buy used dresses?
A.  No, our store is new retail only.